Shop Policies

Is it safe to send my credit card number over the Internet?

Tea-For-All uses PayPal for all transactions. The data sent through the Secure Server is encrypted. It is actually safer to transmit your credit card information through our Secure Server than to give the number out over the telephone. However, if you prefer, you may place your order by phone by calling our toll-free number 1 855-4-TEA-FOR-ALL (1 855-483-2367). In the PA, NJ, NY area, please call (609) 577-8038.

What is your privacy policy regarding personal information?

Simply Stated: absolutely under NO circumstances do we make any information about our customers available to anyone else. We never sell or trade my customer lists: including names, addresses, phone numbers, e-mails etc. Credit card numbers are destroyed as soon as an order is processed.

How is my tea shipped?

All orders are processed within 48 hours and shipped USPS First Class or Priority Mail. You should receive your tea within 4-6 business days. Shipping prices are as follows for Continental United States:

For Tea and/or merchandise orders under $20.00 shipping costs $5.95
For Tea and/or merchandise orders between $20.00 – $50.00 shipping costs $6.95
For Tea orders greater than $50.00 FREE
For merchandise orders between $50.00 and $75.00 shipping cost is $8.95

For any order over $75.00 Shipping is FREE
If you cannot receive U.S. Mail, please e-mail us so that we can make other arrangements.

Please note that shipping charges are calculated from the subtotal of your order, BEFORE any discounts or coupons are applied.

Shipping outside of the Continental United States is calculated based on region and weight by the US Postal Service, we will quote your shipping costs prior to purchase, if you should desire. Customer is solely responsible for any import or customs charges.

What is Tea-For-All’s return policy?

We always try to provide the highest quality products, but if there is a defect in any product from Tea-For-All we will happily replace it or refund your money. However, we do not refund money or accept returns on bulk (packages of 1 lb or greater) tea purchases unless the heat-sealed closure is still intact. Unfortunately, we do not accept returns on tea simply because you didn’t like the flavor. Therefore, we strongly recommend reading the description carefully and purchasing the smallest available package of a new tea before purchasing a large quantity.
Proof of sale is required for all returns.

All returns must be completed within 30 days of purchase date.

If you still have questions, feel free to contact us:

Tea-related questions and questions about the retail and on-line stores:[email protected].

You can also reach Tea-For-All store by calling our toll-free number 1 855-4-TEA-FOR-ALL (1 855-483-2367). In the PA, NJ, NJ area, please call (609) 577-8038.